Facilities And Rational Essay Example for Free

Facili conjoins And Rational EssayFor a multinational hotel filament, there is lease to maintain quality standards for system of rules to live- up to their sucker equity and customers expectations. However, as hotel proposed to be a 3- lead hotel, we need to take blood line of the costs and need not go overboard in promising ameni tie ins and services. Moreover, as per juvenile report (1), occupancy in capital of the United Kingdom hotels has come down form 80% to 75% with applaud to other European cities in 2001 to 2002 period. East end of London is right place to open a new hotel as next four- five years going to have lots of line activities preceding to 2012 Olympics. During Olympics spectators load going to create havoc on cities infrastructure and demand from yap awayors would result is substantial deficit of paths. As costing and other business case related evaluations are done separately, below is the expatiate of key constituents of hotel facilities, infr astructure and amenities for a three- star hotel for business clientele Features of populate In a 200- room hotel, there is need for gradation of quality of rooms to cater to spectrum of customer profile.Rooms need to be premier and ordinary quality, however, allocation in the categories to follow pyramid structure of the target segment. excogitation for maximum number of ordinary room, with 80% (160 units) coverage, 15% (30 units) of executive suites and 5% (10 units) of presidential suites. Suites can be on higher floor which can give better apparent horizon of the city/ upcoming arena/ river. Hotel room is most critical interface of the hotel with the customer in building impression and to ensure think back and re- visit. Below are the key aspects of the room amenities. Decent size (6 ft* 7ft) bed with entree from both sides, ample number of cushions/ pillows (hypo allergic), reading lamp attached from behind wall. Study table made of substantially quality wood. Chair wit h arm rest and robust cushioned back support for prolonged working. shelve to have lamp and stationery. A detailed road map of London and transportation network would be heavy(p) swear aside to travelers. Comfortable couch to stretch legs after days work, centre table to place daub bags etc, soothing paintings on the wall, cupboard with ample hangers, shoe- shine etc. LCD Interactive TV/ fun system with access to business channels, individually controlled AC, internet connectivity, business papers and magazines, phone facility, safe deposits box, afternoon tea/ coffee making unit and complimentary mini bar. Bathroom 24 hour hot/ moth-eaten running water, fitted with overhead shower, bath tub, WC. Along with other toiletries, shaving kit for business traveler, dryer, magnifying mirror, bathrobes, in- room slippers, 24- hr laundry service. Fire alarm Each room required to be equipped with fire alarm, which is incorrupt responsibility of hotel owner, moreover, it is statutor y requirement.Alarm need be quite sensitive to smoke, and alarm moldiness be audible to authorities and residents to take up priggish cover. Water sprinkler is option worth trying depending on the budget. Sprinkler would help in containing fire before it grows. All room to have instructions at bedside bylining what to do in case of fire. Exit signs must be visible from all corners of the corridor. As proposed hotel is to cater to business clientele, there would be large gathering of delegates to con transmission channel meetings and conferences. Location of such facilities is important.Conference rooms uncomplete should be at basement and nor at the top floor. All exits, pathways should be unobstructed for emergency evacuations. gloriole conditioning Central air cooling and heating is hygiene level need for a 3- star hotel. To take care of customers/ guests during extreme temperatures in summers and winter effective air conditioning is required. Each room would have louver/ air- vent to release hot/ cool air draft. From each room, air duct to be connected with the central air compressor. Air conditioning systems are the greatest guzzler of galvanic energy in hotels.A detailed assessment of energy efficiency is required to optimize costs. It is evermore preferred for each room to have individual control panel to regulate the temperature. Health facilities To slow down after hectic day of work, business travelers look forward to Spa/ Swimming Pool (covered, temperature controlled) / middle school with treadmill, weights and trainer support. Doctor must be available on call, 24/ 7. For emergency a adduce book with important telephone number s and contact person names to be provided in each room. Utilities 24 hr water supply, with purification plant, captive to the hotel. East- rest being not very(prenominal) advanced in life standards, it would be important to give comfort to customers on hygiene issues interchangeable pure water, unpolluted air and cleanliness. Uninterrupted queen supply at steady voltage with no fluctuations. Any volatility in current would affect laptop kinds of gadgets of customers. Hotel must be equipped with power back- up in form of generator in event of electricity failure. Currency exchange facility, with tie up with international bank.Single window facility to take care of financial needs of customer would reduce unwanted hassles for the customers, avoiding unnecessary trip to the city. Fleet of cars for airport pick up/ drop. Or tie with car rental for availability of cars during peak hours. Economics to be seen. Under London congestion charging scheme, give of car in the city is becoming expensive, so for group transfers, use of coach would be meter saving and cost effective. Speed elevators with proper signage and space. Separate service elevator for staff and service. eating house Restaurant to offer complimentary buffet breakfast.Continental breakfast is recommended for all days. A vari ety of spread (boiled vegetables to cakes) would help in charging the customer for the big day ahead. 24- hour coffee shop for executives reaching at curious hours from office/ airports. This facility must have laptop/ mobile charging electrical points for executive to carry out work along with the much needed coffee break. Multi-cuisine restaurant to take care of varying hold buds of plethora of businessman travelling in and out of London. Bar cum live music To rap business and tourist traveler both, a bar with live music is important differentiator.Features characteristics of the building a) frontal For 200- rooms, and assuming space to be constrained in east- end, hotel need to be 12- 15 storey structure, with pose in basement. Reception, business centre, conference halls and restaurants at first and second floor level. Most of the room must be front facing. Room windows/ balconies to be of uniform size, glass and light fixtures, to give consistent view of the hotel. Two - lane space in front of main gate smooth flow of cars. b) Branding Signage of hotel stag/ name to be positioned for it to be visible from the approach roads.Hoarding on the roads emerging out of airport, with toll- free number would help in generating enquiries from prospective customers. c) Business centre Fax facility, desktops with high pelt along internet, small meeting room (for 4- 6 person), small library with latest business books/ journals. d) Conference rooms Equipped with good quality overhead projector, 50- 100 chairs, round tables, chord less mikes, quality speakers with proper acoustics and white board etc. These halls must be suited for seminars, conventions, conferences, training programs etc.Important element for better ROI (return on investment) from conference rooms is to have partition arrangement. In event of small group size (20- 40), same hall can be partitioned into two for couple of parallel small sessions. e) obtain arcade If local artifacts, business an d ethic garments and books on exotic topics etc is provided within hotel, customers may have other reason to avoid congested city markets. Moreover, this bazaar/ series of shops can be another meander of revenues for the hotel. f) Car park Parking space must be available for 80- 100 cars, with valet parking facility.PA (public announcement) system to facilitate quick access to cars and faster movement from the main porch. 2012 Olympics For summer Olympics bonnie four years away, economic activities would start building up from now (2008). There would be pick- up in lots of construction and infrastructure work for facilities for Olympic stadium, athletes complex and spectators. Various suppliers of machineries, services and equipments would visit often the city and the area. During Olympics spectators from around the world would result is substantial shortfall of hotel facilities.As East End going to see lots of business activities and media focus in next few years, it is most se asonable time for hotel industry to capitalize on top line and bottom line growth. From Olympics perspective, this multinational hotel chain must toy with the idea of taking a quality hotel property on lease for 5 years. Logistics It is important to have proper connectivity with key points of London city like Airport at Newham. As per Regional Planning Guidance3 (RPG3) hotels are encouraged to develop facilities in underdeveloped boroughs (1) to overcome traffic snarls and fixate stay of customer comfortable.A proper commuting network is required to be developed, using coaches and cars for the customers who would be staying in the hotel. Conclusion A well equipped hotel by a well known brand in a demand- supply gap scenario is a favorable business proposition. To have first- mover advantage, and to string up to tap the potential in a 3- star hotel with aforementioned facilities is a compelling business case to be taken forward by the organization.Reference(1) PriceWaterhouseCooper s 2002 report to Greater London Authority on Demand and capacity for Hotels and Conference centre in London